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Client Reviews

3.9

Rob Kalinowski

15:11 09 Aug 19

I hired SSJ to refinish my hardwood floors in my condo that were previously carpeted over since the 80s. Esteban explained what I could expect from the final outcome and walked me through the work they would do. We had an actual conversation, not him throwing me a sales pitch. The team did an amazing job. The floors look new. He took his time to instruct me on future care and did a detailed walkthrough after the job was done. He's done work for my family previously and they have also had great experiences. I highly recommend SSJ.read more

Michelle Tawil

17:31 08 Aug 19

I had been working with them for six years never had any trouble very professional. All floors have held up beautifully. I have recommended him to all my clients and they where extremely happy.read more

Kevin Durkin

16:45 06 Aug 19

I hired SSJ to redo my floors in Greenwich Village. Fantastic to deal with the entire job. Esteban was incredibly responsive through the entire process. He even texted photos during the refinishing. I would hire Esteban in a second if I needed floors refinished.read more

Samantha Hicks

17:39 05 Aug 19

I hired Esteban to do the floors in my house and the job was so bad that I have to just say they're beyond the point of stressful, you just have to laugh at how unprofessional they were. 1) First of all the stain he used was completely different from what he painted on my floors prior to starting the job and now have to Re-stain my floors. He told me I need to wait for the stain to sink in first, and after the stain sank in the color was completely different. 2) He was extremely unprofessional and disrespectful after I of course paid him to do the job. He was completely non-existent afterwards. 3) He left all of the hardwood floors he tore up all over the place as a huge mess in my house. There are too many issues I won't even get into. If you're looking to hire someone to do your floors make sure it's not Esteban or SSJ flooring. I can't even begin to tell you how awful they were.read more

Jeff Gammon

23:54 27 Jul 19

Esteban is a consummate professional. He's also very considerate and communicative. He gave me a tour today of the floors that he and his crew refinished in a 2-bedroom condo I just purchased in Jersey City, and the results are impressive and make me really happy. I see a couple of recent reviews on here that are not favorable to Esteban, and I'd like to say that it seems to me like all of the other reviewers--in other words, the vast majority of positive, glowing reviews--are more likely to represent for you what it's like to work with Esteban. Based on my experience with him on this July 2019 job, those bad reviews simply seem out of character for him and may say more about the character of the negative reviewers. All that being said, all I can really do is speak of my experience with Esteban. When I first met him, he struck me as friendly and very knowledgeable about both refinishing and replacing floors. He consulted with me about both kinds of project, and quoted both. I decided on sanding and refinishing, and I'm very glad I did. For a fair price, the finished product is much more appealing than the prior floor. The quality of the workmanship is very good. And the color/hue of the wood as well as the coatings are what I expected. Throughout the process of getting to this finished product, Esteban has been very enjoyable to work with, and left the apartment clean and in very good shape. He and his crew even went the extra mile and hauled off some metal baseboard heater covers that we no longer wanted. Engaging a contractor can be a miserable experience. Esteban is a kind, professional, dependable exception to that rule. I highly recommend him to you.read more

Xin Chen

02:17 17 Jun 19

I hired SSJ team to do my flooring work for my apartment in waterfront Jersey City. The scope of the work was to replace the entire hardwood flooring to brand new, and I have a tight schedule as I have to move in, as well as I have to coordinate with painters to paint walls. I was hoping to find a flooring company that can manage the project and deliver the project on time. It was such a great experience working with Esteban and SSJ team. After shopping around hardwood floors, we decided to go with Villa Blanca (VB), which I believe SSJ is the only one or at least one of the few official retailers for this collection in New York area. Not only the floors they carry are beautiful and diverse, but also the more important thing is SSJ team's commitment for getting the work done professionally. From day 1 of the work my impression was that everything was transparent and well managed. Esteban walked me through the entire process on day 1, and after that I got daily report from Esteban on progress, issues (if any) and proposals to resolve issues. I can see that SSJ team is high efficiently running, I don't need to do any micro-management, because they know what they are doing, and project manager Esteban made the process went very very smoothly. The last day of my project, they helped move my furnitures back in place, and they did a detailed cleaning for my apartment. With new floors, with detailed cleaning, my apartment looks brand new again! I'm very happy about the result and I would recommend SSJ to my friends. THANK YOU SSJ TEAM.read more

Ryan Deguzman

14:15 12 Apr 19

So much good things about working with Esteban. Very easy to work with and shows how much he cares. We've worked with Esteban and SSJ for 2 projects renovating and replacing our hardwood floors. They've done a good job on the entire process from beginning to end. One of the things that stood out was being on time. Sticking to the projected timeline. Those are hard to come by when it comes to hiring contractors and I've dealt with plenty. Another example of their act of kindness is making sure my wife and kid wasn't away from our home for a long time and he made sure the project was done on time and as soon as possible for us to live at home sooner with no delays. We appreciated that. They also took care of some small details that wasn't included in the original task but took care of it anyway. That just shows how much they care not just about the job, but care about their clients as well. Thanks again. I would definitely recommend them to anyone.read more

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